Frequently Asked Questions

Shipping Policy

We offer flat-rate tracked shipping:
Canada: $12 CAD — 3–7 business days
USA: $14 CAD — 7–14 business days
International: $22 CAD — 10–20 business days

Shipping times are estimates and already account for potential delays.
International orders may be subject to duties or taxes upon arrival.

 

Order Processing Time

Please allow 1–3 business days for your order to be packed and shipped.
You’ll receive tracking info as soon as your order is on the way.

 

Wrong Address

If you entered the wrong shipping address, contact us immediately.
If your order has already shipped, we cannot guarantee changes or reroutes.

 

Customer Support

For questions or issues, email ryonesshop@gmail.com. Include your order number for faster help.

 

Restocks

Most items release in limited quantities.
Restocks aren’t guaranteed.
Follow us on Instagram @ryonesbyryones and turn on post notifications for updates.

 

Returns & Exchanges

All sales are final.